ArbPingCross-exchange spot opportunity alerts
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Opportunity experienceMember portalRequest trial access
Contact

Contact support

Use this page to request a trial, activate a subscription, or get Telegram binding help. Support will review your exchange combination and alert needs before confirming the next step.

Request a trialView methodology

No auto-trading, no custody, and no profitability promise.

Activation flowActivate and personalize the service in four steps
  1. 01Register member
  2. 02Bind Telegram
  3. 03Choose alert conditions
  4. 04Review notification logs
Activation flow

Activate and personalize the service in four steps

After a trial request, support activates the membership. Bind Telegram, save alert conditions, and use notification records to confirm that the rule is active.

  1. 01

    Register member

    Users register by email, then admin activates a trial or subscription period.

  2. 02

    Bind Telegram

    The main path uses a binding code and deep link. Manual Chat ID entry is only for troubleshooting.

  3. 03

    Choose alert conditions

    Default to all supported symbols and exchanges, with optional bulk allowlists or blocklists.

  4. 04

    Review notification logs

    Every match and delivery leaves a record so users can confirm their rules actually worked.

01

Before contacting support

Share preferred language, target exchanges, alert preferences, expected use case, and whether you have read the risk disclosure.

02

Support coverage

Support can help with account activation, subscription state, Telegram binding, alert rules, general product questions, and risk explanations.

03

What support will not do

Support will not trade for users, custody funds, request exchange passwords, or promise trading outcomes.

Contact directly

Request trial or manual activation

Share your exchange combination and alert needs. Support will confirm trial or activation through the contact you provide.

What happens after you submit

Trials and plans are confirmed by support. The website does not collect payment, and support will not ask for exchange passwords or API keys.

  • Support normally confirms Telegram target, trial period, rule volume, and risk acknowledgement.
  • After activation, use the member portal to acknowledge risk, bind Telegram, and configure alert conditions.
  • Existing members should include account email and notification-log time when contacting support.
support@arbping.top

Email

support@arbping.top
Contact Support | ArbPing